Frequently Asked Questions
How do I pay my balance?
You can pay your balance in one of two ways:
Option 1: Before the deadline, visit our parent portal, log-in with your registration username and password, click your initials at the top right corner for a drop down menu, click “my dashboard” and it will take you to your balance. Click “make payment” to pay your balance.
Option 2: Do nothing! After the deadline, Camp Evergreen will process your remaining balance using the card you originally registered with.
* Please note, we accept debit cards, Visa, MasterCard and Discover but we DO NOT accept American Express.
Can I pay by check?
We prefer to take debit or credit cards. If you must pay by check, please contact Camp Director Katie Grady.
How do I cancel my registration?
To cancel, please contact Camp Director Katie Grady. Make sure to review our refund policy.
What is your refund policy?
Full refunds (minus a $15 processing fee) are offered for all of our sessions if canceled by May 21, 2022. After that time, we regret that we cannot issue refunds.
How do I make a cabin mate request?
Cabins are assigned by gender and grade level. You will have the opportunity to request one cabin mate when you register or at any point, you can log back into the parent portal to make the request. Your request will only be honored if the requested camper also requests you during the registration process. If you need to add a request after you've completed online registration, contact Camp Director Katie Grady. We're sorry, but requests for multiple cabin mates cannot be honored.
What type of safety protocols do you have in place to protect campers and staff?
We are deeply committed to the health and safety of our campers and staff. Check out our Camp Safety page and see how we are being proactive in protecting everyone on camp property through counselor training and on-site safety.
Is it possible to visit camp before I drop my camper(s) off for their summer session?
Yes! Either join us for our Family Fun Days held in October and April or contact our Camp Director, Katie Grady to schedule a tour.
How do I get in touch with Camp Evergreen?
During Camp, please call the camp office at 706-947-1459 during our office hours of 9am - 5pm. In case of an emergency, text the Camp Director at 404-210-9149. When camp is not in session (May - August), our camp office is open Monday - Friday at 9am - 3pm and you can reach Director Katie at 404-210-9149.
Once I’ve registered for a Summer Session, what kind of communication do I receive from Camp Evergreen?
Once you register for camp, you will be automatically placed on our newsletter email list and that is how we will communicate details about the summer and throughout the year. In May, we will send you a reminder about your balances and forms for the summer and will send you a pre-camp email 2 weeks prior to the session. Otherwise, we keep it simple and try not to flood your inbox! For information about communication during camp sessions, check out our Get Ready page for information about our Bunk 1 app!
Do you offer financial assistance?
Each summer, Camp Evergreen raises Campership (or camper scholarship) money to send more than 180 children to camp. We are so grateful to our donors for providing such a life-changing experience to so many children! We work with various organizations to host two Mission camps each summer at no cost to the campers. We also set aside a small amount of funding to assist campers in our other sessions. For more information about our Mission Camps, click here. Download our Campership Application here.
How do I donate a Campership?
To send one child to camp for one week, we ask that you donate $400. However, any amount is greatly appreciated! You are given the option to donate online during the registration process. At that time, you can choose your donation amount.
Alternately, you can donate online at www.campevergreen.org/donate.
Does my child need money at camp?
No, campers do not need any money at camp. You can automatically add camp store cash to your child’s registration account.
Does my child need to pack in a trunk?
Trunks are not required for camp, however many campers like to pack in them for easier access to their clothing. Clothing will be kept inside your camper's trunk or bag underneath a bunk bed which has a clearance of 17 inches. The under-bed space will be shared by a bunk mate. Bathroom items will be kept in a small cubby in the bathroom. To see the complete packing list, please print out our Kids' Camp Handbook.
What is the daily schedule at camp?
To see our daily schedule, activities offered and other details about camp life, view our Camper Handbook.
If I sign up for horseback, how many times will my child ride?
If you add the horseback option to your registration, you will pay an additional fee for a one-time trail ride at Sunburst Stables, 15 minutes down the road from camp. Horseback riding takes place during Choice Time (we take up to 14 campers per day). Campers who are not riding that day or at all will have fun, alternate activities to choose from during that time.
What is the Family Camp schedule?
View our Family Camp schedule here.
Where do I send my camper mail?
Camp Evergreen
478 Andersonville Lane
Clarkesville, GA 30523
What is the business office address?
Camp Evergreen
PO Box 2556
Clarkesville, GA 30523